Help Center / Getting Started / Setting Up Your Account

Setting Up Your Account

Welcome to Surva.ai

Getting started with Surva.ai takes just a few minutes. This guide walks you through the initial setup process so you can start tracking your AI visibility right away.

Step 1: Create Your Account

If you have not already, sign up at surva.ai/start-trial. You can register with your email address or sign in with Google.

Step 2: Add Your Brand

After signing in, you will be prompted to add your first brand:

  1. Enter your brand name (e.g., "Acme Corp")
  2. Enter your website domain (e.g., "acme.com")
  3. Click Create Brand

Your brand name and domain are used to identify mentions across AI platforms and search results.

Step 3: Add Keywords to Track

Keywords are the queries you want to monitor. Add keywords that:

  • Describe your products or services
  • Represent topics your customers search for
  • Include your brand name and variations

Start with 5-10 high-priority keywords. You can always add more later.

Step 4: Add Competitors

Track how competitors appear alongside you in AI and search results:

  1. Go to Competitors in the sidebar
  2. Click Add Competitor
  3. Enter their domain name

We recommend adding 3-5 direct competitors to start.

Step 5: Wait for Initial Data

After setup, Surva.ai begins collecting data. Initial results typically appear within 24 hours. Full data across all platforms may take 1-2 days.

What Happens Next?

Once data collection completes, you can:

  • View your AI visibility dashboard
  • See where your brand appears in ChatGPT, Perplexity, and Google AI
  • Compare your visibility against competitors
  • Set up alerts for important changes

Need help? Contact us at support@surva.ai.

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