Surva.ai

Help Center

Find answers and learn how to get the most out of Surva.ai

View Documentation Contact Support

Popular Articles

Setting Up Your Account

Learn how to set up your Surva.ai account, add your brand, track keywords, and start monitoring AI visibility.

How AI Tracking Works

Learn how Surva.ai tracks your brand mentions across ChatGPT, Perplexity, Google AI Overviews, and other AI platforms.

Creating Your First Survey

Learn how to create customer surveys including NPS, satisfaction surveys, and feedback forms.

All Articles AI Visibility Competitors Getting Started Surveys & Feedback Troubleshooting

Requesting Reviews on G2, Capterra & Google

Learn how to systematically collect reviews on G2, Capterra, Google, and other platforms.

Embedding Testimonials on Your Website

Learn how to embed customer testimonials on your website using Wall of Love and other display formats.

Managing Your Subscription

Learn how to manage your subscription, change plans, update payment methods, and view invoices.

AI Visibility

How AI Tracking Works

Learn how Surva.ai tracks your brand mentions across ChatGPT, Perplexity, Google AI Overviews, and other AI platforms.

Getting Started

Setting Up Your Account

Learn how to set up your Surva.ai account, add your brand, track keywords, and start monitoring AI visibility.

Competitors

Adding and Managing Competitors

Learn how to add competitors to track their AI visibility, rankings, and advertising activity.

Surveys & Feedback

Creating Your First Survey

Learn how to create customer surveys including NPS, satisfaction surveys, and feedback forms.

Collecting Customer Testimonials

Learn how to collect customer testimonials automatically and manage them for use on your website.

Troubleshooting

Why Is My Data Not Showing?

Troubleshoot missing data on your dashboard including new accounts, keyword setup, and technical issues.

Contacting Support

Learn how to contact Surva.ai support, report bugs, and submit feature requests.

Still need help?

Can't find what you're looking for? Contact our support team.

Contact Support

Your competitors are already being recommended by AI. Are you?

Join 1,000+ companies tracking their AI visibility. See exactly where you stand in ChatGPT, Perplexity, Claude, and Gemini answers—and what to do about it.

Start Free Trial Get Free AI Report

7-day free trial • Then $59/month. Cancel anytime.

Get the weekly AI visibility report

Every Friday: top rising brands, AI answer trends, and opportunities you might be missing.

Join 2,500+ marketers. Unsubscribe anytime.

50K+
Prompts tracked
10K+
Brands monitored
5
AI platforms