Creating Your First Survey

Build Customer Surveys

Surveys help you gather valuable feedback from customers. Create NPS surveys, satisfaction surveys, or custom questionnaires in minutes.

Creating a New Survey

1. Go to Surveys in the sidebar
2. Click Create Survey
3. Choose a template or start from scratch
4. Add your questions
5. Configure settings
6. Click Publish

Survey Templates

Start faster with pre-built templates:

• NPS Survey - Measure customer loyalty with Net Promoter Score
• Customer Satisfaction - Rate overall satisfaction
• Product Feedback - Gather feature requests and feedback
• Testimonial Collection - Request customer testimonials
• Review Request - Ask for G2, Capterra, or Google reviews

Question Types

Available question formats:

• Rating scale - 1-5 or 1-10 numeric ratings
• Multiple choice - Select one or multiple options
• Text response - Open-ended answers
• NPS - 0-10 likelihood to recommend
• Yes/No - Simple binary questions

Survey Settings

Configure your survey behavior:

• Thank you message - What respondents see after completing
• Redirect URL - Send respondents to a specific page
• Response notifications - Get emailed when someone responds
• Anonymous responses - Allow or require identification

Sharing Your Survey

Distribute your survey via:

• Direct link
• Email campaigns
• Embedded on your website
• QR code