Alerts and Notifications

Learn how to set up and manage alerts in Surva.io to stay informed about important changes.

Stay Informed Automatically

Surva.ai's alert system notifies you when important changes happen - new competitor ads, ranking shifts, AI visibility changes, and more. Never miss a critical competitive move.

Types of Alerts

Surva.ai generates alerts for:

  • New Competitor Ads - When competitors launch new ads
  • Keyword Surges - When tracked keywords spike in interest
  • AI Visibility Changes - Significant shifts in AI mentions
  • Ranking Changes - Major organic ranking movements
  • Landing Page Changes - When competitors update pages
  • Sentiment Shifts - Changes in brand mention sentiment

Accessing Alerts

View your alerts in several places:

  • Alerts page - Full alert center (sidebar > Alerts)
  • Dashboard - Recent alerts in the activity feed
  • Email digest - Daily summary in your inbox

Alert Center

The Alerts page shows:

  • All alerts sorted by recency
  • Filter by alert type
  • Mark as read/unread
  • Click to view related data

Daily Digest Email

Every morning, you receive an email digest containing:

  • Summary of alerts from the past 24 hours
  • Key metrics snapshot
  • Notable competitor activity
  • Links to view details in Surva.ai

The digest is sent at 7 AM in your timezone.

Alert Settings

Customize your alerts in Settings > Alerts:

  • Enable/disable specific alert types
  • Email frequency - Daily digest, instant, or off
  • Threshold settings - Minimum change to trigger alert

Alert Priority

Alerts are categorized by importance:

  • High - Significant changes requiring attention
  • Medium - Notable changes worth reviewing
  • Low - Minor changes for awareness

Acting on Alerts

When you receive an alert:

  1. Click the alert to view details
  2. Assess impact - Is this significant?
  3. Take action if needed (create content, adjust ads, etc.)
  4. Mark as read to clear from your queue

Alert Generation

Alerts are generated automatically by scheduled jobs:

  • Run daily at 8 AM ET
  • Compare current data to previous snapshots
  • Trigger alerts when thresholds are exceeded

Managing Alert Volume

If you're getting too many alerts:

  • Increase sensitivity thresholds
  • Disable less important alert types
  • Focus on High priority alerts only
  • Switch to daily digest instead of instant

Team Alerts

Each team member can configure their own alert preferences. Alert settings are per-user, not account-wide.

Was this page helpful?

Your competitors are already being recommended by AI. Are you?

Join 1,000+ companies tracking their AI visibility. See exactly where you stand in ChatGPT, Perplexity, Claude, and Gemini answers—and what to do about it.

7-day free trial • Then $59/month. Cancel anytime.

Get the weekly AI visibility report

Every Friday: top rising brands, AI answer trends, and opportunities you might be missing.

50K+
Prompts tracked
10K+
Brands monitored
5
AI platforms